Question 1

Do I need my old certificate to order a replacement?

Accepted Answer

No. Replacement certificates are produced from the entry in the official register, so we only need the key details — the full name, and the date and place of the birth, marriage or death.

Question 2

Is the replacement an official certificate?

Accepted Answer

Yes. It is a genuine certified copy issued by the General Register Office (GRO) — exactly the same document you would receive if you ordered it yourself, just without the paperwork and admin.

Question 3

What details do you need from me?

Accepted Answer

The full name on the certificate, the date and place of the event, and — where relevant — parents' or spouse's names. The more accurate the details, the faster the GRO can locate the correct entry.

Question 4

Can you also get it apostilled?

Accepted Answer

Yes — if you need the replacement for use abroad, choose our combined replacement-plus-apostille service and we'll order the certificate and legalise it in one managed order.

Question 5

How long does it take?

Accepted Answer

Typically 2–3 working days, depending on GRO processing. If you need it faster or apostilled as well, let us know and we'll advise on timing.

Replacement Birth, Marriage & Death Certificates