Question 1

When should I ask for a bespoke quote?

Accepted Answer

Choose a quote when your request falls outside our standard fixed-price services — for example a large batch of documents, an unusual or complex document type, a destination we don't list, or a translation in a less common language pair.

Question 2

Is the quote free?

Accepted Answer

Yes. Requesting a quote is completely free and there is no obligation to proceed. We'll only start work once you've approved the quote and paid.

Question 3

How quickly will I get my quote?

Accepted Answer

Most quotes are returned within one working day. Complex requests may take a little longer, but we'll always let you know if that's the case.

Question 4

Can you handle bulk or corporate orders?

Accepted Answer

Yes. We regularly handle multi-document and corporate orders. Tell us the volume and document types and we'll put together pricing and a turnaround that fits.

Question 5

What happens after I accept the quote?

Accepted Answer

Once you approve the quote and pay securely, you send us your documents and we manage the full legalisation chain — certification, apostille, translation or attestation as needed — and return everything tracked.

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